I recently listed my property in the Murrieta area with Mrs. Kraft. I was not referred to her, nor was I solicited to do so. Having bought and sold homes for the past thirty years, I thought I would contact a RE/MAX Associate in the area and hope to secure an honest, condid, professional agent that would meet my real estate needs.
Mrs. Kraft responded immediately to my request for a market evaluation and provided me with the necessary real estate information for my review. She was not what I had expected. To the contrary, she was honest, candid and very professonal.
Having experience some decidedly poor performance by agents in the past, I was extremely appreciative of Mrs. Kraft's knowledge of the area and her marketing expertise. She maintained contact with me personally, without my request, and regularly visited the vacant residence. Mrs. Kraft personally inspected the property on numerous occasions, advising me of any security or mainteneace problems. She also personally insured that the property remained presentable to prospective buyers.
Mrs. Kraft recognized her responsibility to me and also to her office. She displayed the utmost integrity in all of our contacts.
I am ver impressed with her performance and her attention to detail during the listing and sale of my property. Her assistance is sincerely appreciated. She was a pleasant surprise. I will maintain contact with her and will list any additional properties that I own exclusively with her. It has been a distinct pleasure to have met her and listed my home with her.
Thank you,
Gary Spallino